Effective Date: February 15, 2011
www.NorvellTanning.com/pro-store is owned and operated by Norvell® Skin Solutions, LLC (“Norvell®”).
Please also read our Conditions of Use.
Our postal address is:
Norvell® Skin Solutions, LLC
Attn: Web Privacy
P.O. Box 27
Alexandria, TN 37012
or you may also reach us by calling 1-888-829-2831, ext. 242 or via email email@example.com
Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
SECURITY AND PRIVACY
INFORMATION NORVELL® GATHERS AND TRACKS
We believe that you have a right to know, before shopping at this Site at any other time, exactly what information we might collect from you, why we collect it and how we use it. We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. If you have an account at this Site and you want to change, modify or delete any of your personal information, you can do so anytime by going to My Account. Log in with your e-mail address and password, and then click the appropriate category listing to edit or delete whatever personal information you wish. While your information may be deleted from “My Account” or similar, it will remain on our Global server for archival or historical purposes.
For your protection, we don’t retain financial information and don’t maintain credit card or checking account information beyond the needs of your particular shopping transaction, so there is no information of that sort in your account for you to change.
For each visitor to this Site, the Site server automatically recognizes the consumer’s domain name, if any, and collects the date and time of visit, the client IP address, and referring site.
We collect the information above, as well as e-mail addresses visitors to this Site choose to give us, the e-mail addresses of those who communicate with us via e-mail, and information volunteered by the consumer, such as survey information and/or site registrations, and purchase history. In addition, we receive and may store any information you enter on this Site or give to this Site in any other way. For example, we collect information you provide when you place an order, register with us, send us an e-mail or call us, enter a sweepstakes, or enroll or participate in a club or service such as gift registries.
This information may include:
Your First and Last Name
INFORMATION NORVELL® MAY SHARE
WE NEVER SELL OR RENT YOUR PERSONAL INFORMATION TO ANY THIRD PARTIES UNDER ANY CIRCUMSTANCES. We will share personal customer information and/or purchase history with a Norvell® affiliated entity including any division, subsidiary or affiliate; and with our agents, representatives, service providers and contractors for limited purposes, including but not limited to, fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers for informational, marketing and for commercial purposes; providing customer service; enhancing and improving customers’ shopping experience; administering or facilitating surveys, contests or sweepstakes; offering targeted marketing communications to users that registered, requested or opted-in to receive such communications; enabling access to our partners’ Web sites; providing a personalized shopping experience; preventing fraud; completing payment method processing; and for internal review, improving the content of Web pages at this Site.
When contacting consumers for informational, marketing and for commercial purposes, Norvell®, like many organizations, may utilize third party service providers for some routine services such as promotional mailings. In such cases, Norvell® provides only the information necessary to ensure the service is delivered and requires that the service provider sign a non-disclosure agreement agreeing to keep the customer’s information confidential and secure and limiting its use to the purpose for which it was disclosed. After the service provider has completed the service, the service provider must either destroy the information or return it to Norvell®.
Aside from the purposes described above, we will never share your personal information with any other third parties unless you expressly authorize such disclosure or we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury, or a perceived physical threat to any individual (such as product recalls, fraud, claims or other liability) or is required by law, or to comply with valid legal processes (subpoenas, warrants, or in response to a request from local, state or federal law enforcement officials) as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
We do not knowingly collect, maintain or use personally identifiable information submitted to the site by children less than 13 years of age. For this reason we request the birth-date of our users during their account registration. If we become aware that a child under 13 years of age has submitted personally identifiable information to the site, we will not use that information and will immediately delete the information from its records.
If you do not want to receive e-mail correspondence from us in the future, please let us know by writing to us at the above address. Requests to remove your e-mail address for our lists may take up to two weeks to fulfill.
If you supply us with your postal address on-line, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by e-mailing us at the above address or writing to us at the above address. Requests to remove your postal address from our mailing lists may take up to six weeks to fulfill. If you receive postal mail from us during this six-week period, please disregard the mail.
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address or writing to us at the above address.
We do not partner with or have relationships with any ad server companies.
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to this Site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, please check back at this Site periodically.
CORRECTIONS TO CONSUMER INFORMATION
Upon a reasonable request we will provide site visitors with access to information that we maintain about them. Consumers can request this information by writing to us at the above address. Upon a reasonable request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address or writing to us at the above address.
By using this site, you consent to the collection and use of this information by Norvell.
We have appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect.
SECURE SOCKETS LAYERING (SSL)
Our Web site uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our Web site is just as safe as giving your credit card number over the phone.
SAFE SHOPPING GUARANTEE
Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account. If your credit card provider does hold you liable for any part of this $50, we will cover the entire liability for you, up to the full $50.
We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at this Site while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
QUESTIONS OR CONCERNS
© 2011 Norvell® Skin Solutions, LLC. All rights reserved.